DMCA

Last updated: 11 November 2026

Print Lane respects the work of other designers, photographers and writers, and we expect the same from everyone who uses printlane.shop. This page explains how to tell us if you believe something on our site copies your copyrighted work, what your notice needs to contain, and what happens after you send it. For trademarks, names and logos, and for anything about the text customers type onto their shirts, see our Intellectual Property Policy.

1. What this page covers

This page covers material that is published on printlane.shop. That includes our shirt designs and the pictures of them, product descriptions, category pages for each lane, help and policy pages, and the wording and layout of the homepage roll call and the count-back planner. It also covers any text or image a customer sends us that we later publish, if we ever do so.

The process follows the notice-and-takedown rules of the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512) and works in the same way for rights owners in Canada, Australia, New Zealand and elsewhere.

Two things are worth knowing before you write:

• Customers do not upload pictures to our site. There is no photo upload anywhere on printlane.shop, so the images you see on product pages are ours or used under licence.
• Personalised text that customers type, such as a family name, a destination or a whose-family line, is printed on their own order and is not shown publicly on the site. If you have a concern about text we may print, our Intellectual Property Policy explains how we handle it.

2. Before you send a notice

A few quick checks can save you time:

• Find the exact page. Open the product or page and copy its full address from your browser bar. A notice that says “your reunion shirt” is hard to act on, because several of our shirts are built for reunions.
• Check that it is a copyright matter. Copyright protects original creative work such as artwork, photographs and written text. A team name, a brand name or a logo used as a mark is usually a trademark matter, and the Intellectual Property Policy is the right route.
• Think about common elements. Short phrases, family surnames, years, place names and basic shapes such as a tree, a sun or a wave are generally not owned by one person. Our designs use these everyday elements in our own arrangements.
• Make sure you can act. Notices must come from the copyright owner or someone authorised to act for them, such as an agent or a lawyer.

3. What your notice must include

To be complete, your written notice needs all six of the following:

1. A physical or electronic signature of the copyright owner, or of a person authorised to act for them. A typed full name at the end of an email is an electronic signature.
2. Identification of the copyrighted work you believe has been copied. If you have several works, a list is fine.
3. Identification of the material on our site that you believe infringes, with the exact page address (URL) of each item, so we can find it without guessing.
4. Your name, postal address, telephone number and email address, so we can reach you about the notice.
5. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorised to act on the owner’s behalf.

4. Where to send it

Email your notice to support@printlane.shop with the subject line “Copyright notice”. Put everything in the body of the email or in one attached document. Incomplete notices slow things down, because we have to write back and ask for the missing parts before we can act.

Email is the only way we handle notices, which keeps every step in writing and gives both sides a clear record. Please send one email per notice rather than several short ones, and reply in the same email thread if we ask a question. Our business address for formal records is Print Lane, 245 Kinsey Drive, Sumter, SC 29150, US.

5. What happens after we receive a notice

Our support inbox replies within 24 hours on business days to confirm that your email arrived. We then:

1. Check that the notice contains the six elements in section 3, and ask you for anything that is missing.
2. Find the material at the addresses you gave and compare it with the work you identified.
3. If the notice is valid, remove the material or disable access to it, and confirm this to you by email.
4. If we believe the notice is mistaken, for example because the design is our own original work, explain why in writing.

How long a review takes depends on how clear and complete the notice is. A notice with exact page addresses and a link to your original is much quicker to check than one we have to piece together.

If material was removed and it came from another person, we tell that person it was taken down and may share a copy of the notice with them. Where the law allows, we withhold your personal contact details when we do this.

6. Counter-notification

If material you provided to us was removed and you believe that was a mistake or a misidentification, you may send a counter-notification to support@printlane.shop with the subject line “Counter-notification”. It must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the page address where it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of a mistake or misidentification.
4. Your name, postal address and telephone number.
5. A statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is located, or, if your address is outside the United States, any judicial district in which Print Lane may be found, and that you will accept service of process from the person who sent the original notice or their agent.

We forward a complete counter-notification to the person who sent the original notice. Under 17 U.S.C. § 512(g), material may be restored no sooner than 10 and no later than 14 business days after the counter-notification is received, unless the person who sent the original notice tells us they have filed a court action about it.

7. False or misleading notices

Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation in a notice or a counter-notification may be liable for damages, including costs and legal fees. If you are not sure whether something infringes your rights, consider getting legal advice before you contact us. Disagreements about whether a use is fair or permitted are best settled with that advice in hand.

8. Repeat infringement

We remove material from, and may close the accounts of, people who repeatedly provide content that infringes someone else’s copyright.

9. Our own designs

Every Print Lane design is original. We do not use the names or logos of sports teams, leagues, colleges, cruise lines, resorts, theme parks, characters or brands in our designs, and we do not print them from customer text either. If you think one of our designs looks too close to your own work, a clear notice is the best way to raise it, and we will look at it carefully.

If you would like to use one of our designs or pictures yourself, for example in a family newsletter or a reunion invitation, please ask first. Our Intellectual Property Policy explains what you may share without asking and how to request permission.

10. Common situations

I saw a picture of my family’s reunion shirt on your site

Our product pictures show our own designs, not photos of customers or their events. If you believe a picture on our site is a photograph you took, send a notice with the page address and a link to, or a copy of, your original photograph.

Someone copied a Print Lane design and is selling it elsewhere

That is a concern about our rights rather than yours. We are glad to hear about it: email the address of the other listing to support@printlane.shop with the subject line “Copy of a Print Lane design”. You do not need to send a formal notice.

A line of a poem or song was printed on a shirt

Customer text is printed exactly as typed on that customer’s own order and is not published on our site, so it is not something we can take down from a page. If you hold the rights to the words and want us to stop printing them, follow the reporting steps in our Intellectual Property Policy and tell us the exact wording.

I am not the owner, but I think something is copied

Only the owner or an authorised agent can send a valid notice. You are still welcome to email us with the page address. We will look at it, but we may need to hear from the owner before we can act.

11. Your information

We use the contact details in a notice or counter-notification only to handle that matter and to keep a record of it, as described in our Privacy Policy. A copy of a notice may be shared with the person whose material was removed, as explained in section 5.

12. Contact

For copyright matters, email support@printlane.shop. For anything about an order, visit Contact Us or the Help Center. These rules sit alongside our Terms of Service, which are governed by the laws of South Carolina.